3 comments on “The World’s Best Airline for 2014

    • Skytrax The company who compiles these lists is a United Kingdom based consultancy (originally known as Inflight Research Services), which runs an airline and airport review and ranking site. It conducts research for commercial airlines. It carries out international traveller surveys to find the best cabin staff, airport, airline, airline lounge, in-flight entertainment, on-board catering, and several other elements of air travel. Apart from these surveys, Skytrax has an airline forum where passengers give other potential passengers the feel of an airline before choosing to fly with them. The website also has flight reviews, flight checks, and satisfaction surveys. Skytrax holds an annual World Airline Awards and World Airport Awards, as well as the ranking for airlines and airports. See Skytrax at http://www.airlinequality.com.

      In 2012, the “reputation management” firm Kwikchex filed five complaints with the UK Advertising Standards Authority related to statements on the Skytrax web site describing the volume and reliability of their reviews as well as the official status and update frequency of their ratings. The Authority upheld all five complaints and Skytrax agreed to modify some promotional wording.

      Skytrax Research data and research has been used by the UK government in formulating air-transport policy, for example in the UK House of Lords Select Committee on Science and Technology’s Fifth Report.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s