For all you travel buffs out there, of course you want to travel on the best possible airline, don’t you? Well now you can. The results for 2014 are in, and here they are:
World’s top 10 airlines
1. Cathay Pacific Airways
2. Qatar Airways
3. Singapore Airlines
4. Emirates
5. Turkish Airlines
6. ANA All Nippon Airways
7. Garuda Indonesia
8. Asiana Airlines
9. Etihad Airways
10. Lufthansa
Best inflight entertainment
1. Emirates
2. Singapore Airlines
3. Turkish Airlines
4. QANTAS
5. Cathay Pacific Airways
6. Virgin Atlantic
7. Qatar Airways
8. Air New Zealand
9. Virgin Australia
10. Etihad Airways
Best cabin crew
1. Garuda Indonesia
2. Cathay Pacific
3. Singapore Airlines
4. Asiana Airlines
5. Malaysia Airlines
6. Qatar Airways
7. EVA Air
8. ANA All Nippon Airways
9. Thai Airways
10. Hainan Airlines
I for one would like to see the statistical detail which threw up these results.
Skytrax The company who compiles these lists is a United Kingdom based consultancy (originally known as Inflight Research Services), which runs an airline and airport review and ranking site. It conducts research for commercial airlines. It carries out international traveller surveys to find the best cabin staff, airport, airline, airline lounge, in-flight entertainment, on-board catering, and several other elements of air travel. Apart from these surveys, Skytrax has an airline forum where passengers give other potential passengers the feel of an airline before choosing to fly with them. The website also has flight reviews, flight checks, and satisfaction surveys. Skytrax holds an annual World Airline Awards and World Airport Awards, as well as the ranking for airlines and airports. See Skytrax at http://www.airlinequality.com.
In 2012, the “reputation management” firm Kwikchex filed five complaints with the UK Advertising Standards Authority related to statements on the Skytrax web site describing the volume and reliability of their reviews as well as the official status and update frequency of their ratings. The Authority upheld all five complaints and Skytrax agreed to modify some promotional wording.
Skytrax Research data and research has been used by the UK government in formulating air-transport policy, for example in the UK House of Lords Select Committee on Science and Technology’s Fifth Report.
Good news for Cathay!